Quanzhou Tianheng Paper Co., Ltd. Supplier Evaluation

Executive Summary

Quanzhou Tianheng Paper Co., Ltd. is a China-based paper products supplier located in Fujian, with a reported factory area of 4,900+㎡ and 60+ staff. The company appears to operate as a small-to-medium production supplier with verified supplier status, Gold Supplier membership for 7 years, Trade Assurance support, and platform labels including Finished Product Inspection, ODM service, Full Customization, and Minor Customization. Its listed products are mainly soft pack paper tissues and facial tissue-related items, with MOQ levels ranging from 10,000 bags to 625,000 bags, indicating suitability for buyers with medium to large-volume purchasing needs. Commercial performance is moderate: the supplier has 20+ orders in the past six months, but the disclosed transaction value is only CN¥4.7K+ and the review count is limited to 3. Delivery performance is strong, with a 100.0% on-time dispatch rate. Overall, this supplier is suitable for buyers seeking customizable tissue products with verified platform credibility, while customer feedback depth and transaction scale remain key risk areas.

Detailed Analysis

1. Company Strength

Basis
- Factory area: 4,900+㎡
- Employees: 60+ staff
- Verified supplier: True
- Location: Fujian, China

Elaboration
The supplier has a clearly disclosed physical production base and workforce size. A 4,900+㎡ facility with 60+ staff suggests a functional manufacturing operation with basic production capacity rather than a very large-scale industrial supplier. The verified supplier status adds credibility to the company profile and supports the existence of operational infrastructure.

Scoring Rationale
The company demonstrates stable basic manufacturing capability, but the available data does not indicate large-scale production capacity, multiple facilities, advanced production lines, or detailed factory audit results. Based on the disclosed factory size and staff count, it fits best within the “medium stable factory” range rather than the top-tier large-scale supply chain category.

Final Score: 15 / 20

2. Platform & Compliance Credibility

Basis
- Gold Supplier: True
- Gold Supplier duration: 7 years
- Trade Assurance: True
- Verified supplier: True
- Certification / industry labels: Finished product inspection, ODM service available, Full customization, Minor customization

Elaboration
The supplier has a relatively mature platform profile, supported by 7 years of Gold Supplier status and Trade Assurance availability. The presence of verified supplier status and multiple platform labels improves credibility. Finished Product Inspection is especially relevant as a quality-related platform indicator.

Scoring Rationale
The supplier has strong platform credibility due to long Gold Supplier tenure, Trade Assurance support, supplier verification, and relevant service and inspection labels. However, no independent third-party certifications such as ISO, FSC, BSCI, or product-specific compliance certificates are provided in the user data, so the score should not reach the absolute maximum.

Final Score: 18 / 20

3. Business Performance

Basis
- Orders in past 6 months: 20+
- Transaction value in past 6 months: CN¥4.7K+
- Store rating: 4.7
- Review count: 3

Elaboration
The supplier has recorded recent order activity, which indicates some level of active commercial engagement. However, the transaction value is relatively low based on the disclosed CN¥4.7K+ figure, and only 3 reviews are available. The 4.7 rating is positive, but the small review base limits the strength of this indicator.

Scoring Rationale
The company shows commercial activity but not strong transaction validation. The combination of 20+ orders and a 4.7 rating is favorable, yet the low disclosed transaction amount and very limited review count prevent it from being rated as a high-performing supplier. This places the supplier in the lower-to-middle commercial performance range.

Final Score: 12 / 20

4. Service Capability

Basis
- Response time: ≤4h
- Full customization: Available
- Minor customization: Available
- ODM service: Available

Elaboration
The supplier demonstrates customization capability through Full Customization, Minor Customization, and ODM service labels. The response time of ≤4 hours is acceptable for B2B sourcing communication, though it does not meet the highest benchmark of response within 1 hour.

Scoring Rationale
Service capability is solid because customization options are clearly indicated and response time is within a reasonable range. However, since the response time is not ≤1 hour, it does not qualify for the highest 9–10 point range under the given criteria.

Final Score: 8 / 10

5. Delivery Performance

Basis
- On-time dispatch rate: 100.0%

Elaboration
The supplier’s disclosed on-time dispatch rate is excellent. A 100.0% rate indicates that, based on the available platform data, the supplier has consistently met dispatch timing expectations.

Scoring Rationale
According to the scoring standard, an on-time dispatch rate above 90% qualifies for 9–10 points. Since the supplier reports 100.0%, it receives the maximum score for this dimension.

Final Score: 10 / 10

6. Quality & Customer Feedback

Basis
- Store rating: 4.7
- Review count: 3
- Finished Product Inspection: Available
- Verified supplier: True

Elaboration
The supplier has a favorable 4.7 store rating and a Finished Product Inspection label, which supports a basic quality assurance framework. Verified supplier status also adds credibility to the company profile. However, the review count is very limited, so customer feedback is not deep enough to strongly validate consistent quality performance across many buyers.

Scoring Rationale
The quality indicators are positive but not fully robust. Finished Product Inspection and supplier verification support confidence, while the 4.7 rating is good. Still, only 3 reviews are available, which limits the reliability of customer feedback. Therefore, the supplier fits the “good rating with basic quality inspection” range rather than the highest quality-feedback tier.

Final Score: 15 / 20

Total Score

78 / 100

Procurement Recommendation

Quanzhou Tianheng Paper Co., Ltd. is recommended for cautious cooperation, especially for buyers seeking customizable soft pack tissue or facial tissue products from a verified supplier with Trade Assurance support. The supplier is suitable for medium-volume or large-MOQ buyers that value customization, acceptable response speed, and strong delivery performance.

Key risks include limited customer review data, low disclosed six-month transaction value, and insufficient information on independent compliance certifications. Growth potential exists due to its 7-year Gold Supplier history, customization capabilities, verified supplier status, and 100.0% on-time dispatch rate. For first-time procurement, buyers should start with sample validation, confirm product specifications in detail, and use Trade Assurance for order protection.