Shenzhen Haiwen Membrane Switch Co., Ltd. Supplier Evaluation

Executive Summary

Shenzhen Haiwen Membrane Switch Co., Ltd. is a China-based supplier located in Guangdong, focused on membrane switches, keypads, graphic overlays, and related custom electronic control panel components. Based on the provided data, the company operates from a factory area of 2,000+㎡ with 40+ staff and is identified as a verified supplier, indicating a basic but credible manufacturing setup. Its platform profile is comparatively strong, supported by 14 years as a Gold Supplier, Trade Assurance, and platform tags including Finished Product Inspection, ODM service availability, Full Customization, and Warranty available. Commercially, the supplier shows active transaction performance with 100+ orders and CN¥1M+ transaction value over the past six months, supported by a 5.0 store rating, though the review count is limited at 9. The supplier is best suited for buyers seeking customized membrane switch and keypad solutions with low MOQ flexibility and strong platform-backed transaction protection.

Detailed Analysis

1. Company Strength — 20 Points

Basis

• Company: Shenzhen Haiwen Membrane Switch Co., Ltd.
• Location: Guangdong, China
• Factory area: 2,000+㎡
• Employees: 40+ staff
• Verified supplier: True

Elaboration

The supplier has a defined physical manufacturing base with a reported factory area of over 2,000㎡ and more than 40 employees. This indicates that the company has an established production facility rather than operating only as a trading intermediary. The presence of verified supplier status further supports the credibility of its manufacturing identity. However, based strictly on the provided data, the company scale appears to be small to medium rather than large. There is no additional information on production lines, monthly capacity, machinery, automation level, R&D staffing, or export market coverage.

Scoring Rationale

The supplier demonstrates basic-to-stable production capability through its factory size, employee count, and verified supplier status. The scale is sufficient for customized membrane switch and keypad production, especially for low-to-medium volume buyers. However, the available data does not support classification as a large-scale supply chain manufacturer, because the staff size and factory area are moderate and production capacity figures are not provided. Therefore, the score is placed in the lower end of the “medium stable factory” range.

Final Score

14 / 20

2. Platform & Compliance Credibility — 20 Points

Basis

• Gold Supplier: True
• Gold Supplier duration: 14 years
• Trade Assurance: True
• Certification / industry tags:
• Warranty available
• ODM service available
• Finished product inspection
• Full customization

Elaboration

The supplier has a strong platform credibility profile. A 14-year Gold Supplier history suggests long-term platform presence and continuity. Trade Assurance provides an additional transaction protection mechanism for buyers using the platform. The listed service and compliance-related tags show that the supplier presents itself as capable of handling customized projects, ODM service, warranty support, and finished product inspection. These features are particularly relevant for customized membrane switch and keypad products, where specification control, sample approval, and inspection procedures are important.

Scoring Rationale

This is one of the supplier’s strongest dimensions. The combination of long Gold Supplier tenure, Trade Assurance availability, verified supplier status, and multiple platform capability tags provides a relatively complete credibility framework. The only reason the score is not full is that the provided data does not include independent third-party factory audit details, ISO certifications, environmental certifications, or specific compliance certificates. Therefore, the supplier demonstrates strong platform credibility, but external certification depth remains Insufficient Data.

Final Score

19 / 20

3. Business Performance — 20 Points

Basis

• Orders in the past six months: 100+
• Transaction value in the past six months: CN¥1M+
• Store rating: 5.0
• Number of reviews: 9

Elaboration

The supplier shows active recent transaction performance, with more than 100 orders and over CN¥1 million in transaction value during the past six months. This indicates that the supplier has ongoing commercial activity and is not an inactive or unproven vendor. The 5.0 store rating is positive, suggesting customer satisfaction among recorded buyers. However, the review count is only 9, which limits the statistical reliability of the rating. A perfect score based on a small number of reviews should be interpreted cautiously.

Scoring Rationale

The supplier’s order count and transaction value demonstrate stable commercial activity at a moderate level. The 5.0 rating is favorable, but the limited number of reviews prevents the business performance from being considered highly validated by a broad customer base. The supplier therefore fits the profile of a commercially active and credible supplier, but not yet one with large-scale buyer feedback visibility based on the provided data.

Final Score

16 / 20

4. Service Capability — 10 Points

Basis

• Communication response time: ≤5h
• Full customization: Listed
• ODM service available: Listed

Elaboration

The supplier supports Full Customization and ODM service, which is highly relevant for membrane switches, keypads, and graphic overlays because these products often require project-specific dimensions, circuits, embossing, overlays, waterproofing, and interface layouts. The response time of within 5 hours is acceptable for international sourcing communication, though it does not meet the strongest benchmark of response within one hour.

Scoring Rationale

The supplier demonstrates good customization capability based on the listed platform tags. However, service responsiveness is moderate rather than excellent because the response time is ≤5h, not ≤1h. The data also does not include information on engineering support speed, sample lead time, quotation turnaround time, technical drawing review capability, or multilingual sales support. Therefore, the supplier receives a solid but not top-tier service capability score.

Final Score

7 / 10

5. Delivery Performance — 10 Points

Basis

• On-time delivery rate: 97.0%

Elaboration

The supplier’s reported on-time delivery rate is 97.0%, which is a strong indicator of delivery reliability. For customized electronic interface components, delivery discipline is important because delays in sample approval or mass production can affect downstream equipment assembly schedules. A 97.0% on-time shipment rate places the supplier above the 90% threshold defined for top-tier delivery performance.

Scoring Rationale

Based on the scoring standard, an on-time delivery rate above 90% qualifies for 9–10 points. At 97.0%, the supplier demonstrates strong delivery execution. Since the available data directly supports high delivery performance, this dimension receives a full score. No additional logistics data, average lead time, or delayed-order breakdown is provided, but the on-time rate itself is strong enough to justify the maximum score under the stated criteria.

Final Score

10 / 10

6. Quality & Customer Feedback — 20 Points

Basis

• Store rating: 5.0
• Number of reviews: 9
• Finished product inspection: Listed
• Verified supplier: True
• Warranty available: Listed

Elaboration

The supplier has a perfect store rating of 5.0, which is positive from a customer feedback perspective. It also lists Finished Product Inspection and Warranty available, both of which support basic quality assurance credibility. Verified supplier status further strengthens confidence in the company profile. However, the number of reviews is limited to 9, meaning the feedback base is not broad enough to fully validate long-term quality consistency. There is also no provided information on defect rates, inspection standards, testing procedures, quality certifications, complaint handling records, or return rates.

Scoring Rationale

The quality profile is favorable but not fully mature based on the available evidence. Finished Product Inspection and warranty availability indicate that the supplier has some quality control and after-sales support mechanisms. The 5.0 rating is strong, but the small review sample limits confidence in consistency across many buyers or large production batches. Therefore, the supplier deserves a good score, but not the highest range reserved for suppliers with high rating, large review volume, and more complete quality system evidence.

Final Score

16 / 20

Total Score

Procurement Recommendation

Recommendation: Recommended for conditional cooperation.

Shenzhen Haiwen Membrane Switch Co., Ltd. is suitable for buyers seeking customized membrane switches, keypads, graphic overlays, and electronic control panel components, especially where low MOQ flexibility and platform-backed transaction protection are important. The supplier is particularly appropriate for small to medium-sized procurement programs, prototype-to-batch custom projects, ODM-related requirements, and buyers who value Trade Assurance.

Main strengths include:
- 14 years as an Gold Supplier
- Trade Assurance support
- Verified supplier status
- Finished Product Inspection and warranty-related platform tags
- 97.0% on-time delivery rate
- 100+ orders and CN¥1M+ transaction value in the past six months
- Full Customization and ODM service availability

Main risks include:
- Factory scale is moderate, with 2,000+㎡ and 40+ staff
- Review count is limited at 9, despite a 5.0 rating
- No provided data on ISO certification, production capacity, machinery, defect rate, or export market experience
- Response time of ≤5h is acceptable but not top-tier

Growth potential:
The supplier shows strong platform credibility and solid recent transaction activity. If future data confirms stronger quality systems, broader customer feedback, and larger production capacity, it could be considered for higher-volume customized procurement programs. For now, buyers should start with samples, confirm technical drawings and inspection standards, and use Trade Assurance for initial orders.