Xi 'An Zhiyou Herb Biotech Co., Ltd. Supplier Evaluation

Executive Summary

Xi'an Zhiyou Herb Biotech Co., Ltd. is a China-based supplier located in Shaanxi, with a reported factory area of over 34,000㎡ and more than 20 staff. The company appears to serve the matcha and herbal/organic product segment, with listed products including private label ceremonial matcha and products described as USDA and EU certified. On , the supplier has 4 years of Gold Supplier status, supports Trade Assurance, and is marked as a verified supplier. Commercial performance is relatively strong, with 200+ orders and CN¥743.7K+ transaction value over the past six months, supported by a 4.9 store rating and 100+ reviews. Delivery performance is excellent at 100.0% on-time delivery, and response time is within one hour. However, available data does not confirm Full Customization capability or Finished Product Inspection. Overall, this supplier is suitable for buyers seeking verified, mid-to-high activity suppliers for private label matcha products, especially where platform protection and delivery reliability are important.

Detailed Analysis

1. Company Strength — 20 Points

Basis

• Company name: Xi'an Zhiyou Herb Biotech Co., Ltd.
• Country/region: China, Shaanxi
• Factory area: 34,000+㎡
• Employees: 20+ staff
• Verified supplier: True

Elaboration

The supplier reports a relatively large factory area of more than 34,000㎡, which indicates the potential for organized production, warehousing, or processing space. This is a positive indicator for supply capacity, especially compared with small workshop-style suppliers. However, the reported employee count is only 20+ staff, which is comparatively modest relative to the factory area. This creates a mixed picture: the physical infrastructure appears substantial, but the available workforce data suggests a relatively lean organization.

The supplier is marked as a verified supplier, which provides an additional level of credibility regarding its business presence and operational information. However, no specific factory audit report, production line count, annual capacity, equipment list, or internationally recognized factory management certification is provided in the dataset.

Scoring Rationale

The company demonstrates meaningful physical scale through its 34,000+㎡ facility and has verification status, both of which support a positive assessment of company strength. However, the limited employee count and absence of detailed production capacity data prevent it from being classified as a large-scale, fully validated manufacturing operation. The supplier fits better into the upper range of a medium-scale stable factory rather than the top tier of large-scale supply chain providers.

Final Score

16 / 20

2. Platform & Compliance Credibility — 20 Points

Basis

• Gold Supplier: True
• Gold Supplier duration: 4 years
• Trade Assurance: True
• Verified supplier: True
• Platform tags: “On-time delivery 100.0%”, “Response time ≤1h”
• Product listing includes wording: “USDA and EU Certified High Quality”

Elaboration

The supplier has 4 years of Gold Supplier status, which suggests a moderate period of platform presence. It also supports Trade Assurance, giving buyers access to ’s transaction protection mechanism. The verified supplier status further strengthens credibility from a platform-compliance perspective.

The platform tags show strong operational indicators, including 100.0% on-time delivery and response time within one hour. These are relevant to platform performance credibility but are not equivalent to comprehensive compliance certifications. The product information includes one listing described as “USDA and EU Certified High Quality,” but the dataset does not provide certification documents, certificate numbers, issuing bodies, validity periods, or whether these certifications apply to the company, product, or specific batch. Therefore, this information should be treated cautiously and not scored as fully verified certification coverage.

Scoring Rationale

The supplier has several important platform trust elements: Gold Supplier status, 4-year tenure, Trade Assurance, and verified supplier status. These create a solid platform credibility foundation. However, the Gold Supplier duration is moderate rather than long-term, and certification label completeness is limited based on the provided data. Because compliance documentation is not fully evidenced, the supplier should not receive a top-tier score.

Final Score

17 / 20

3. Business Performance — 20 Points

Basis

• Orders in the past 6 months: 200+
• Transaction value in the past 6 months: CN¥743.7K+
• Store rating: 4.9
• Reviews: 100+

Elaboration

The supplier shows active commercial performance on the platform. More than 200 orders in the past six months indicates consistent buyer demand, while CN¥743.7K+ in transaction value suggests meaningful transaction activity rather than only small sample orders. The 4.9 store rating is strong and indicates generally positive buyer satisfaction. The review count of 100+ provides a reasonable feedback base, reducing the risk of relying on a very small number of ratings.

The business performance data supports the view that this supplier is commercially validated on . It has both transaction volume and customer feedback, which are important indicators for procurement teams evaluating supplier reliability before engagement.

Scoring Rationale

The supplier performs strongly across the main available business indicators: order count, transaction value, rating, and review quantity. The data reflects a supplier with proven recent activity and a positive buyer feedback profile. While the transaction value is strong, the available data does not indicate extremely high-volume enterprise-level trading, so the score is high but not maximum.

Final Score

18 / 20

4. Service Capability — 10 Points

Basis

• Communication response time: ≤1h
• Product listings include private label matcha items
• Full Customization capability: Insufficient Data

Elaboration

The supplier’s response time is listed as within one hour, which is a strong service indicator. Fast response time is important for international procurement because it improves quotation efficiency, sample coordination, order clarification, and issue resolution. The product listings include private label matcha products, which suggests the supplier may support some form of private label business. However, the dataset does not explicitly confirm “Full Customization,” such as custom formulation, packaging design, labeling compliance support, flavor customization, or OEM/ODM development services.

Because the requirement specifically asks whether Full Customization is supported, and this information is not directly provided, it must be marked as Insufficient Data.

Scoring Rationale

The supplier deserves a strong service score due to its ≤1h response time, which meets the highest response-speed benchmark. However, the lack of explicit Full Customization confirmation limits the score. Private label product listings are positive but cannot be treated as full customization proof. Therefore, the supplier ranks above average for service responsiveness but below the maximum level for complete customization capability.

Final Score

8 / 10

5. Delivery Performance — 10 Points

Basis

• On-time delivery rate: 100.0%

Elaboration

The supplier’s listed on-time delivery rate is 100.0%, which is the strongest available delivery performance indicator in the provided dataset. For procurement buyers, this suggests reliable order fulfillment and stable shipment execution within the platform-tracked period.

Delivery performance is especially important for private label or food-related products, where delays can affect inventory planning, promotional schedules, and downstream distribution commitments. Based on the provided data, the supplier shows excellent delivery discipline.

Scoring Rationale

According to the scoring standard, an on-time delivery rate above 90% qualifies for 9–10 points. Since this supplier reports 100.0% on-time delivery, it meets the highest delivery benchmark. No negative delivery data is provided.

Final Score

10 / 10

6. Quality & Customer Feedback — 20 Points

Basis

• Store rating: 4.9
• Review count: 100+
• Verified supplier: True
• Finished Product Inspection: Insufficient Data
• Factory Verification / supplier verification: True
• Product listing includes wording: “USDA and EU Certified High Quality”

Elaboration

The supplier’s quality-related customer feedback is positive, with a 4.9 store rating and more than 100 reviews. This provides a meaningful basis for assessing buyer satisfaction. The supplier is also verified, which adds credibility to its company profile.

However, the dataset does not confirm the existence of Finished Product Inspection. There is also no detailed quality management system information, such as ISO certification, HACCP, GMP, third-party inspection reports, batch testing, COA availability, or documented internal QC procedures. The product listing includes a reference to USDA and EU certification, but without certificate details, this cannot be treated as fully validated quality-system evidence.

Scoring Rationale

The supplier has strong customer feedback and a reasonable review base, which supports a favorable quality perception. Verification status adds further confidence. However, the absence of Finished Product Inspection data and detailed quality assurance documentation prevents a top-tier quality score. The supplier appears quality-credible from customer feedback, but its formal quality control system is not sufficiently documented in the provided data.

Final Score

16 / 20

Total Score

Procurement Recommendation

Recommendation: Recommended for conditional cooperation.

Xi'an Zhiyou Herb Biotech Co., Ltd. is a strong candidate for buyers seeking private label ceremonial matcha or related herbal/organic products through , especially where fast response, Trade Assurance, verified supplier status, stable transaction history, and reliable delivery are important. The supplier is particularly suitable for small to medium-sized importers, e-commerce sellers, private label brands, and buyers requiring relatively low MOQ options.

Main advantages include: - 34,000+㎡ reported factory area
- Verified supplier status
- 4 years Gold Supplier history
- Trade Assurance support
- 200+ orders and CN¥743.7K+ transaction value in the past six months
- 4.9 rating with 100+ reviews
- 100.0% on-time delivery
- Response time within one hour

Main risks: - Employee count is only 20+ staff despite large reported factory area
- Full Customization capability is not explicitly confirmed
- Finished Product Inspection information is not provided
- Product certification wording appears in product titles, but certificate documentation is not included in the provided data
- No detailed production capacity, equipment, QC process, or audit report is available

Growth potential: The supplier shows good commercial momentum, strong platform performance, and reliable delivery metrics. If it can provide more complete documentation on certifications, quality control, finished product inspection, and customization capabilities, it could become a stronger long-term sourcing partner for private label and specialty matcha procurement.