Zhixi (Shanghai) Food Co., Ltd. Supplier Evaluation

Supplier Evaluation Report: Zhixi (Shanghai) Food Co., Ltd.

Executive Summary

Zhixi (Shanghai) Food Co., Ltd. is a China-based food supplier located in Shanghai, with a reported factory area of over 42,000㎡ and more than 150 staff. The company’s listed products focus on soft serve ice cream powder and hard ice cream-related products, with MOQs ranging from 100 to 200 bags. On , the supplier shows strong platform credibility, including 8 years as a Gold Supplier, Trade Assurance support, verified supplier status, Finished Product Inspection, warranty availability, and a reported on-time delivery rate of 95.7%. Its recent business performance is also solid, with 100+ orders and CN¥1.5M+ transaction value over the past six months. However, the available customer feedback volume is limited, with only 8 reviews despite a 5.0 store rating. Overall, this supplier appears suitable for buyers seeking established ice cream powder suppliers with verified factory capability, stable delivery performance, and moderate-to-high transaction validation.

Detailed Analysis

1. Company Strength — 20 Points

Basis

• Factory location: Shanghai, China
• Factory area: 42,000+㎡
• Employees: 150+ staff
• Verified supplier: True

Elaboration

The supplier demonstrates a strong physical manufacturing foundation based on the provided factory size and workforce scale. A factory area exceeding 42,000㎡ indicates a substantial production or operational site, while 150+ employees suggests the company has an organized staffing structure capable of supporting regular production, packaging, sales, and fulfillment activities. The verified supplier status further strengthens the credibility of the company’s stated operational presence.

Scoring Rationale

The supplier fits between a medium-to-large manufacturing profile. The factory area is notably large, which supports a strong assessment of production infrastructure. The staff count of 150+ is solid, though not extremely large, so the company should not be rated at the absolute maximum without more detailed evidence on production lines, annual capacity, automation level, or factory audit reports. Verified supplier status adds confidence but does not fully replace detailed factory certification data.

Final Score

18 / 20

2. Platform & Compliance Credibility — 20 Points

Basis

• Gold Supplier: True
• Gold Supplier duration: 8 years
• Trade Assurance: True
• Verified supplier: True
• Listed platform/industry tags: Warranty available, Finished Product Inspection, Response time ≤3h, On-time delivery 95.7%

Elaboration

The supplier has a strong platform credibility profile. An 8-year Gold Supplier history indicates long-term platform presence, while Trade Assurance provides a transaction protection mechanism for buyers. The verified supplier status and Finished Product Inspection tag further improve trustworthiness from a procurement risk-control perspective. The available tags are relatively complete for platform-level screening, covering inspection, delivery, response, and warranty-related information.

Scoring Rationale

This supplier meets most of the key platform credibility indicators: long Gold Supplier history, Trade Assurance, verified supplier status, and relevant operational tags. The 8-year Gold Supplier duration is a strong positive factor and suggests a stable platform record. However, no additional third-party factory certification details, food safety certificates, or full compliance documentation were provided in the dataset, so a perfect score is not assigned.

Final Score

19 / 20

3. Business Performance — 20 Points

Basis

• Orders in the past 6 months: 100+
• Transaction amount in the past 6 months: CN¥1.5M+
• Store rating: 5.0
• Number of reviews: 8

Elaboration

The supplier has achieved more than 100 orders and over CN¥1.5M in transaction value during the past six months, which indicates active commercial performance on the platform. The 5.0 store rating is excellent, showing positive buyer satisfaction among recorded reviewers. However, the number of reviews is relatively limited at 8, which reduces the statistical strength of the rating.

Scoring Rationale

The order volume and transaction amount are strong indicators of recent buyer activity and commercial traction. A CN¥1.5M+ six-month transaction value suggests that the supplier has received meaningful market validation through platform sales. Nevertheless, the review count is low compared with the order count, meaning the 5.0 rating should be interpreted carefully. The supplier demonstrates strong but not fully comprehensive business validation.

Final Score

17 / 20

4. Service Capability — 10 Points

Basis

• Communication response time: ≤3h
• Full Customization: Insufficient Data

Elaboration

The supplier reports a response time of within 3 hours, which is acceptable for international procurement communication and indicates a reasonable level of responsiveness. However, the dataset does not provide evidence of Full Customization, OEM/ODM support, private label capability, packaging customization, formula customization, or dedicated account service.

Scoring Rationale

A response time of ≤3h supports a positive service evaluation, but it does not reach the highest scoring range, which requires response time of ≤1 hour and strong customization capability. Since customization capability is not confirmed in the provided data, the score must be limited. The supplier appears service-capable for standard inquiries and transactional communication, but advanced customization support cannot be verified.

Final Score

7 / 10

5. Delivery Performance — 10 Points

Basis

• On-time delivery rate: 95.7%

Elaboration

The supplier’s reported on-time delivery rate of 95.7% is strong and exceeds the 90% benchmark for top-tier delivery performance under the scoring criteria. This suggests that the supplier has a relatively reliable fulfillment process on the platform.

Scoring Rationale

A 95.7% on-time delivery rate falls clearly within the highest scoring range. This is a significant procurement advantage, particularly for buyers requiring predictable replenishment cycles. While no detailed lead time data, logistics mode, or historical shipment breakdown was provided, the stated on-time delivery rate is sufficient to support a high delivery score.

Final Score

10 / 10

6. Quality & Customer Feedback — 20 Points

Basis

• Store rating: 5.0
• Number of reviews: 8
• Finished Product Inspection: Listed
• Verified supplier: True
• Warranty available: Listed

Elaboration

The supplier has a perfect store rating of 5.0 and displays quality-related platform tags such as Finished Product Inspection and warranty availability. Verified supplier status also supports a stronger quality assurance profile compared with unverified suppliers. However, only 8 reviews are available, which limits the depth of customer feedback analysis.

Scoring Rationale

The supplier shows several important quality assurance indicators, especially Finished Product Inspection and verified supplier status. The 5.0 rating is positive, but the small review base prevents the rating from being considered highly representative. No detailed food safety certificates, production quality standards, batch testing data, or third-party inspection reports were provided, so the score remains below the highest range despite strong visible quality indicators.

Final Score

16 / 20

Total Score

Procurement Recommendation

Recommendation: Recommended for cooperation, with controlled initial order validation.

Zhixi (Shanghai) Food Co., Ltd. demonstrates strong supplier fundamentals, including a large factory area, verified supplier status, 8 years as an Gold Supplier, Trade Assurance support, 100+ recent orders, CN¥1.5M+ transaction value, and a high on-time delivery rate of 95.7%. These indicators make the supplier suitable for buyers sourcing soft serve ice cream powder and related ice cream powder products at MOQ levels of 100–200 bags.

Suitable customer types:
- Buyers seeking verified China-based suppliers for ice cream powder products
- Importers, distributors, or foodservice buyers requiring moderate-volume procurement
- Buyers prioritizing platform protection, delivery reliability, and finished product inspection

Main risks:
- Limited review volume: only 8 reviews despite a 5.0 rating
- Customization capability is not confirmed: Insufficient Data
- Detailed food safety certifications or third-party compliance documents are not provided: Insufficient Data

Growth potential:
The supplier has strong platform credibility, solid recent transaction performance, and reliable delivery data. If it can provide more detailed certification documents, broader customer feedback, and confirmed customization capability, it could become a stronger long-term procurement partner for larger or more compliance-sensitive buyers.