Cixi Changcheng Manufacturing Pens Co.,Ltd. Supplier Evaluation

Executive Summary

Cixi Changcheng Manufacturing Pens Co.,ltd. is a Zhejiang, China-based manufacturer with a reported factory area of 26,000+ m² and 290+ staff, indicating a mid-to-large production base for pen and correction-fluid related products listed in the provided data. The supplier is marked as a verified supplier and holds Gold Supplier status for 3 years, with Trade Assurance enabled. Its platform profile also includes Finished Product Inspection, Full Customization, ODM service availability, and a response time within 4 hours. Commercial performance shows 30+ orders and CN¥67.6K+ transaction value over the past six months, supported by a 4.8 store rating and 10+ reviews. Delivery performance is strong, with a 100.0% on-time dispatch rate. Overall, this supplier appears suitable for buyers seeking stationery-related products with moderate customization needs, reliable delivery, and basic platform-backed compliance assurance, while buyers requiring extensive third-party certification or large-scale proven transaction history should request additional documentation.

Detailed Analysis

1. Company Strength

Basis
- Factory area: 26,000+ m²
- Employees: 290+ staff
- Verified supplier: True
- Factory location: Zhejiang, China

Elaboration
The supplier demonstrates a solid physical production foundation, with a factory area exceeding 26,000 m² and more than 290 employees. This scale suggests the company has more than basic workshop-level capacity and is likely capable of supporting regular batch production for the product categories shown in the provided data. The verified supplier status further strengthens the company profile by indicating that some level of platform or supplier verification exists.

Scoring Rationale
The company has a relatively strong manufacturing base based on factory size and workforce. However, the data does not provide detailed production capacity, production lines, annual output, machinery information, or specific factory audit certificates beyond the verified supplier indicator. Therefore, while the supplier fits the profile of a stable medium-to-large manufacturer, the available evidence is not sufficient to classify it as a fully documented large-scale supply chain operation.

Final Score
17 / 20

2. Platform & Compliance Credibility

Basis
- Gold Supplier: True
- Gold Supplier duration: 3 years
- Trade Assurance: True
- Certification / industry labels: Finished Product Inspection, Full Customization, ODM service available, Response time ≤4h

Elaboration
The supplier has several important platform credibility elements, including Gold Supplier status, Trade Assurance, and supplier verification. A 3-year Gold Supplier history provides a moderate platform track record, while Trade Assurance improves buyer protection during transactions. The available profile labels also indicate service and quality-related capabilities, especially Finished Product Inspection and ODM service availability.

Scoring Rationale
The supplier has the core platform credibility indicators expected from a reliable supplier, including Gold Supplier status and Trade Assurance. However, the Gold Supplier duration is relatively limited at 3 years compared with long-established suppliers, and the provided data does not include independent certifications, management system certificates, product compliance certificates, or named third-party audit reports. As a result, the credibility level is good but not fully comprehensive.

Final Score
16 / 20

3. Business Performance

Basis
- Orders in past 6 months: 30+
- Transaction value in past 6 months: CN¥67.6K+
- Store rating: 4.8
- Reviews: 10+

Elaboration
The supplier shows active transaction history over the last six months, with more than 30 orders and transaction value above CN¥67.6K. The 4.8 store rating is positive and indicates generally favorable buyer satisfaction within the available review base. However, the number of reviews is relatively limited at 10+, which means the customer feedback sample is not large.

Scoring Rationale
Business activity is clearly present, but the transaction scale is moderate rather than high. The 30+ recent orders suggest ongoing buyer engagement, while the CN¥67.6K+ transaction amount is useful evidence of commercial validation but does not indicate high-volume platform sales. The strong rating improves confidence, but the low review count limits the strength of the performance evidence.

Final Score
14 / 20

4. Service Capability

Basis
- Response time: ≤4h
- Full Customization: Available
- ODM service: Available

Elaboration
The supplier’s response time is within 4 hours, which indicates acceptable communication efficiency for online sourcing. Full Customization and ODM service availability suggest the supplier can support customized product requirements and possibly buyer-specific product development within the categories it offers.

Scoring Rationale
The supplier demonstrates stronger-than-basic service capability due to customization and ODM support. However, the response time is not within the highest benchmark of ≤1 hour, so it does not qualify for the top service score. Based on the available evidence, service capability is solid and suitable for buyers requiring customization, but not proven to be best-in-class in communication speed.

Final Score
8 / 10

5. Delivery Performance

Basis
- On-time dispatch rate: 100.0%

Elaboration
The supplier reports a 100.0% on-time dispatch rate, which is the strongest delivery-related indicator provided. This suggests reliable fulfillment performance within the measured platform data.

Scoring Rationale
According to the scoring rule, an on-time dispatch rate above 90% qualifies for 9–10 points. Since the reported rate is 100.0%, the supplier deserves a top-tier delivery score. No additional logistics data, lead-time consistency, or dispute records are provided, so the score is high but not expanded beyond the given metric.

Final Score
10 / 10

6. Quality & Customer Feedback

Basis
- Store rating: 4.8
- Reviews: 10+
- Finished Product Inspection: Available
- Verified supplier: True

Elaboration
The supplier has a strong store rating of 4.8 and includes Finished Product Inspection in its profile labels, which supports a basic quality-control structure. Verified supplier status also contributes to confidence in supplier legitimacy. However, the review count is only 10+, so the available customer feedback pool remains limited.

Scoring Rationale
The quality indicators are positive but not extensive. A 4.8 rating suggests good buyer satisfaction, and Finished Product Inspection is an important quality assurance label. Nevertheless, the low number of reviews prevents the supplier from being classified as having broad customer validation. No detailed product inspection reports, defect rates, product compliance certificates, or third-party quality audit documents are provided.

Final Score
15 / 20

Total Score

80 / 100

Procurement Recommendation

Cooperation is recommended for buyers seeking stationery-related products such as correction fluid and plastic pen-related items listed in the provided data, especially where moderate order quantities, customization, ODM support, and reliable dispatch performance are important. The supplier is suitable for small to medium importers, promotional product buyers, private-label buyers, and distributors requiring platform-backed transaction protection through Trade Assurance.

Key risks include limited review volume, moderate six-month transaction value, only 3 years of Gold Supplier history, and insufficient data on independent certifications, production capacity details, product compliance standards, or named factory audit reports. Growth potential is positive because the supplier has a sizable factory base, verified supplier status, customization capability, Finished Product Inspection, and a 100.0% on-time dispatch rate. Buyers should request product samples, inspection records, certification documents, and clear production lead-time confirmation before placing larger or repeated orders.